On the theory that everyone's an expert on their own environment, scientists are figuring out how to tap the experiences and observations of nonscientists.
"You have to be savvy to all the nuances, the position, the place, and the institution's policies. This can be difficult if you come from a very different culture." --Rebecca Conry
"[Working in research support] allows me to translate direct understanding of the sciences to help science without actually doing science." --Elisabeth Prescott